Event Surveys

Gather valuable feedback from attendees with our Event Surveys. Send personalized surveys, find areas for improvement, and connect to your event’s goals to make every event a success.

Get Live Feedback On Your Event

Gather real-time insights by sending tailored surveys based on session attendance, attendee type, and more. With this approach, you can understand your attendees’ experiences as they unfold and capture their thoughts at the right times.

  • Get immediate reactions to sessions and activities.
  • Change survey questions based on attendee data, including the sessions they attended and the stage of their itinerary.
  • Send surveys via email, SMS, and the mobile app to reach attendees in the right places.

Drive More Responses With Pre-Filled Surveys.

Boost response rates by using pre-filled surveys that auto-fill attendee information, such as their name and sessions they attended. Participants can avoid repeating themselves while giving you the feedback you need to hear.

  • Skip basic information by auto-filling attendee info.
  • Customize surveys with your attendees’ names, itinerary, and  other relevant data.
  • Drive higher response rates and act on more comprehensive data, having confidence in the insights your attendees are sharing.

Surveys For Your Entire Event

Gather Session Feedback

Collect detailed feedback on each session to understand what resonated with attendees and what could be improved. Be data-driven when refining your content to enhance future programming.

Rate Speakers

Allow attendees to evaluate speakers on clarity, engagement, and relevance. Highlight your standout presenters while making it easy to select future speakers who you know will be a hit.

Get Exhibitor Input

Capture insights from exhibitors about their experience and interactions with attendees. Improve your exhibitor services for future events and increase repeat attendance from exhibitors who know they’re being heard.

Use Event Survey Templates

Streamline your feedback process with 25+ customizable event survey templates designed for various aspects of your event, including sessions, networking, and more.

  • Customize the flows of existing templates, so you can ensure you get the information you need from your attendees.
  • Select survey sets that ensure your surveys cover the key aspects of your event, like speaker feedback and attendee connections.
  • Analyze all your survey data in our connected reporting tool, including AI-driven insights and recommendations.

Create Personalized Surveys, At Scale

Make every attendee feel like the survey was built for them by leveraging registration data, session choices, and more. Craft tailored surveys that feel relevant to attendees and enhance the collection of feedback.

  • Send personalized surveys to large segments of your attendees without the manual work, so every attendee feels heard.
  • Combine the results from multiple surveys to get a holistic view on an attendee’s experience, including grouping by company name, attendee type, and more.
  • Customize survey questions based on attendee demographics, trade show attendance, and other variables for more targeted insights.

An Integrated Event Experience

Fully Branded Surveys

Design surveys that reflect your organization’s identity by customizing colors, themes, and logos. Enhance the attendee experience and reinforce your event’s message at every touchpoint.

Real-Time Reporting

Access instant insights with reporting that includes your other event metrics. Monitor feedback and make data-driven decisions on the fly, helping you to adapt during the event as needed.

Powerful Attendee Segmentation

Create subsets of surveys that analyze feedback by session, registration type, past events, and more. This comprehensive data allows for targeted follow-ups and tailored improvements based on specific attendee groups.

FAQs DEMYSTIFIED

Frequently Asked Questions.

Have a question? We’ve compiled answers to the most common queries about our services, processes, and policies to help you get the information you need quickly.

Explore our FAQ section for detailed insights and solutions, ensuring you have all the details to make informed decisions and enjoy a seamless experience with us.

What are event surveys?

Event surveys are built-in feedback tools that let you gather insights from your attendees through personalized questionnaires. You can send surveys based on session attendance and attendee type, with responses collected via email, SMS, or our mobile app.

What should event surveys have?

Your event surveys should include session feedback, speaker ratings, and exhibitor input sections. They should be integrated into email & communications, along with your mobile event app, to improve the completion rates from attendees. Crystal offers 25+ customizable templates to cover all aspects of your event, including auto-filled attendee information to boost response rates and save time.

What is the purpose of event surveys?

Event surveys help you understand your attendees’ experiences in real-time and make data-driven improvements. They’re designed to gather immediate reactions, track attendee satisfaction, and collect valuable insights to enhance future events. Skilled planners can make adjustments to the event on-the-fly based on the information they are gathering.

Why should I use event surveys?

Event surveys let you create personalized feedback forms at scale, saving you time while making your attendees feel heard. With real-time reporting and powerful segmentation tools, you can quickly adapt your event based on live feedback.

How much do event surveys cost?

Event surveys are typically an add-on to a base event management platform and can cost between $1,000 to $2,000 per event. Crystal offers event surveys and our entire suite of features for one flat rate, which also includes mobile event apps, badging, reporting, and more (savings of 60-70%).

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