Privacy Policy
Introduction
5016003 Ontario Inc., operating as Exposoft Solutions (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit our website and use our Crystal Event Management Software (collectively, our “Services”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
Information We Collect
We collect several types of information from and about users of our Services:
- Personal Information: Information by which you may be personally identified, such as:
- Name
- Email address
- Phone number
- Payment information
- Any other identifier by which you may be contacted online or offline
- Usage Data: Information about your interaction with our Services, including
- Browser type and version
- Operating system
- Device information
- IP address
- Pages visited
- Time and date of your visits
- Other usage statistics
How We Collect Information
We collect information in the following ways:
- Direct Collection: Information you provide to us when you:
- Register for our Services
- Make a purchase
- Fill out forms
- Correspond with us
- Provide feedback
- Automated Collection: Through cookies and similar technologies when you use our Services. For detailed information about our use of cookies, please see our Cookie Policy section below.
- Third-Party Sources: We may receive information about you from third parties, including business partners and analytics providers.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process your transactions and payments
- Communicate with you about our Services
- Analyze usage patterns and improve user experience
- Protect against fraud and unauthorized access
- Comply with legal obligations
Information Sharing and Disclosure
We may share your personal information with:
- Service Providers: Including payment processors (TD Merchant Services, Stripe) and analytics providers (Google Analytics)
- Advertising Networks: To deliver relevant advertisements and marketing communications
- Business Partners: In connection with providing our Services
- Legal Requirements: When required by law or to protect our rights
Data Security
We implement appropriate security measures, including 256-bit encryption, to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
International Data Transfers
We may transfer your personal information to countries other than the one in which you live. We ensure appropriate safeguards are in place, including compliance with GDPR requirements for users in the European Economic Area.
Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Object to processing of your information
- Withdraw consent at any time
For EU residents, additional rights under GDPR may apply.
Children's Privacy
Our Services are intended for business use and are not directed to children under 18. We do not knowingly collect personal information from children under 18.
Data Security
We implement appropriate security measures, including 256-bit encryption, to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
International Data Transfers
We may transfer your personal information to countries other than the one in which you live. We ensure appropriate safeguards are in place, including compliance with GDPR requirements for users in the European Economic Area.
Cookies Policy
What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies help provide additional functionality to the site and help us analyze site usage more accurately.
How We Use Cookies
We use the following types of cookies:
- Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.
- Analytics Cookies: We use these cookies to help us analyze how users use the website, improve our website, and understand how effective our marketing campaigns are. For example, we use Google Analytics to help us understand how visitors engage with our website.
- Functionality Cookies: These cookies allow the website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced features.
- Advertising Cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.
Third-Party Cookies
Some cookies are placed by third party services that appear on our pages. We use the following third-party cookies:
- Google Analytics for website analytics
- Advertising networks for targeted advertising
- Payment processors for processing transactions
Managing Cookies
Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you.
To learn more about cookies, including how to see what cookies have been set and how to manage and delete them, visit:
Flash Cookies
We may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our website. Flash cookies are not managed by the same browser settings as browser cookies.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last modified” date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@exposoft.ca